400 4th Street, Columbus, GA 31901

77 handicap seats

The Administrative Office (706-653-4482) is located to the left, past the stairs, upon entering the front entrance of the Columbus Civic Center.

Hours of operation are:

Monday through Friday

9:00 AM to 5:00 PM.

All children ages 3 and older will require a ticket to enter an event unless otherwise noted. Please verify when purchasing if you will require a ticket for your child.

ATMs are located on the lower and upper concourse. Please speak to a Civic Center employee regarding the location of an ATM.

Please refer to our Clear Bag Policy page.

The Box Office (706) 653-4460 is in the front lobby upon entering the Columbus Civic Center. The normal business hours are Monday through Friday from 10:00 AM to 6:00 PM. Weekend hours vary and are Event based. See TICKETS.

The admission of camera/video recording is Event based. Please check with Box Office staff prior to an event and with Civic Center Event Staff/Security on the day of an event. Information regarding camera/video recording is usually posted on the doors upon entering on the day of an event.

All purchases inside the building—including concessions, merchandise, and box office sales—must be made using Visa, Mastercard, Discover, Apple Pay, or Google Wallet. American Express and cash will not be accepted, and the venue will not provide cash-to-card kiosks. Please note that some third-party vendors may choose to accept cash at their own discretion. Guests are encouraged to plan ahead and bring an approved card or mobile payment option to ensure a smooth event experience.

Please contact the Food & Beverage Coordinator at (706) 225-4847.

Children under the age of 16 must be accompanied by an adult. Please check with Box Office Staff regarding age restrictions for Events if needed.

See FAN CODE OF CONDUCT.

There are 6 concession stands, and various portable outlets located on both floors throughout the concourse.

For directions to the Columbus Civic Center, refer to our Parking & Directions page.

Mail packages should be dropped off at the Administrative offices. A loading dock is also available when required. It is in the rear of the building.

We have one patron elevator located to your right upon entering the Columbus Civic Center.

Visit the Columbus, Ga Job Opportunities website to see available job openings at the Columbus Civic Center.

See SECURITY

See RESTROOMS

The Columbus Civic Center is committed to creating a safe, comfortable, and enjoyable sports and entertainment experience.

Guest Services is located on the second floor of the Civic Center, East Concourse at the top of the stairs to the left and on the West Concourse at the top of the stairs to the left.

There are 3 hospitality rooms available for rent.

• Coweta Room has 1,500 sq. feet and can accommodate 175 people in a social setting, 85 people seated.
• Chattahoochee Room has 2,000 sq. feet and can accommodate 250 people in a social setting, 130 people seated.
• Oglethorpe Room has 1,500 sq. feet and can accommodate 175 people in a social setting, 85 people seated.

See also PRIVATE EVENT

The Lost and Found is in the Administrative Office of the Columbus Civic Center. It is located on the first floor of the building. If you need to call to inquire about a lost item, call 706-653-4482. Business Hours are Monday through Friday from 8:00 AM to 5:00 PM.

If a child is lost, please notify Security personnel, a Civic Center Manager, or available Law Enforcement personnel immediately.

Merchandise for in-house sporting teams can be found on the Concourse. Please speak with a Civic Center employee regarding the location/availability of the Merchandise for events (i.e. concerts, plays, etc.) the day of the show.

For parking information, please visit our Parking & Directions page.

Please contact the Event Services Manager at 706-225-4843 for booking our facilities.

The Civic Center has several prohibited categories of items. Please review them before your visit.

Learn more about the METRA Transit System, www.columbusga.gov/metra.

Re-entry is prohibited.

The Columbus Civic Center has restrooms (including family) located in the front area. The Columbus Civic Center has restrooms (including family) located in the front area just past the lobby on the left and right sides, and along the upstairs concourse. Please follow signage. There is a total of 5 Women's restrooms, 5 Men's restrooms, and 4 Family restrooms.

There is one Daktronics System. It is a four-sided, center hung board with multi-sport display for basketball, hockey, boxing, etc.

See SECURITY

The Columbus Civic Center is a state-of-the-art multipurpose sports and entertainment facility. It has 10,000 arena seats, 23,000 square feet of flat floor space, and 5,000 square feet of hospitality suites.

Our well-trained security team is located throughout the Columbus Civic Center. Security will use a hand-held detector to perform a check for metallic devices. Personal items, such as bags, will also be search before you can enter the venue.

Smoking is strictly prohibited inside the Columbus Civic Center. A designated smoking area is available outside the south entrance doors on the second level concourse. Do not walk out any doors without verifying with security first, to assure your re-entry.

No loitering, trespassing, soliciting/peddling, resale of tickets, merchandise, or other items, is permitted on the Columbus Civic Center property without prior approval from the venue.

The Columbus Civic Center is proud to offer full access to patrons with special needs by offering up to 77 handicap seats for events, special needs restrooms, and patron elevator.

See PRIVATE EVENTS

Columbus River Dragons, www.rdragonsmerch.com.

We have television monitors throughout the Columbus Civic Center, located in our front lobby, and along the upstairs concourse.

The Columbus Civic Center Box Office is open Monday through Friday from 10:00 AM to 5:00 PM for ticket purchases. On event days those hours will vary. Please call, 706-653-4460 or check this website for those times.

Tickets can also be purchased at www.ticketmaster.com.

For ticket-related problems, patrons should proceed directly to the nearest open Box Office ticket window.

If customer paid for their tickets with a credit card and has receipt, we will be able to look up purchase. Please notify us ahead to allow the needed time to process and find transaction. If paid in cash, unfortunately we will not be able to verify transaction.

Refunds and exchanges are not allowed unless there was a change to the date or time of the show. All refunds are done at the point of purchase location.

The resale or attempted reselling of tickets on Columbus Civic Center property is prohibited by law. Violators will be removed from the premises and subject to arrest and prosecution.

Starting January 1, 2026, the Columbus Civic Center will transition to mobile ticketing only for all events. Guests will present their tickets on their smartphones through their Ticketmaster account or the Ticketmaster app. 

Due to COVID-19 our water fountains are temporarily not in service

CivicCenter.ColumbusGA.gov
CivicCenter.ColumbusGA.gov/IceRink
ColumbusLions.net
rdragons.com
ticketmaster.com

Wheelchairs are available as first come, first serve, due to limited availability. Please see Guest Services.

Guests can pick up Will Call tickets on the day of event, or at any time during normal Box Office hours, starting a week prior to the event. Photo identification is required to pick up tickets. See also BOX OFFICE.