Know Before You Go

The Columbus Civic Center is committed to the health and safety of our guests and employees. We have worked diligently with state and local health officials to enhance our already strict health, safety, and cleanliness measures. These protocols and guidelines will be modified based on evolving standards, public health, and governmental directives.

Firearms and Weapons are strictly prohibited at Columbus Civic Center. Please ensure to take this into account when planning your visits.

We appreciate your patience and cooperation and we look forward to welcoming you back to the arena!

Key Changes

Face Covering
While masks are still recommended, visitors will now be able to choose whether or not to wear a mask when entering buildings owned by the Columbus Consolidated Government.

Bag Policy
Clear bags will be permitted inside the Columbus Civic Center. Visit our Clear Bag Policy page for more information.

Guests who arrive at the venue with prohibited bags will be asked to return them to their car.

Security Screening
All security screenings and ticket scans will now take place outside, prior to entry into the Civic Center. Guest Services will assist with traffic flow and social distance guidelines.

Cashless Transactions
The Columbus Civic Center encourages all transactions to be cashless. Help us increase touchless transactions by bringing credit or debit cards for all arena purchases.

ADA regulations from the DOJ state that dogs are the only species permitted to be service animals, with the single possible exception of miniature horses. As with their canine counterparts, miniature horses must be individually trained to perform a specific task for a person with a disability. Under the ADA, State and local governments, businesses, and nonprofit organizations that serve the public generally must allow service animals to accompany people with disabilities in all areas of the facility where the public is allowed to go. For example, in a hospital it usually would be inappropriate to exclude a service animal from areas such as patient rooms, clinics, cafeterias, or examination rooms. However, it may be appropriate to exclude a service animal from operating rooms or burn units where the animal’s presence may compromise a sterile environment.

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