Columbus Civic Center to Go Fully Cashless and Ticketless Starting January 1, 2026

Columbus, GA – December 2- The Columbus Civic Center announced today that beginning January 1, 2026, the venue will transition to a fully cashless and ticketless experience for all events. This update is designed to streamline entry, enhance safety, and improve the overall guest experience.

What Guests Can Expect

• Cashless Payments Only: All major credit and debit cards, as well as mobile payment options (Apple Pay, Google Pay, etc.), will be accepted for box office, concessions, and bars.
• Ticketless Entry:  Fans will use the Ticketmaster app or digital tickets on their smartphones for entry. Step-by-step guides are available on the Columbus Civic Center’s website.
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  • How To Manage Your Tickets: https://civiccenter.columbusga.gov/Events-Tickets/Manage-Your-Tickets
  • FAQ Cashless – https://civiccenter.columbusga.gov/Plan-Your-Visit/Ticketless-FAQ
  • FAQ Ticketless - https://civiccenter.columbusga.gov/Plan-Your-Visit/Ticketless-FAQ​​​​​​​​​​​
• Box Office Purchases: The Columbus Civic Center Box Office will continue to accept card and mobile payments. Instead of receiving a paper ticket, purchases will go directly into the guest’s email.
  • ​​​​​​​Box Office Information: https://civiccenter.columbusga.gov/Box-Office
• ​​​​​​​Previously Purchased Paper Tickets: Guests who purchased paper tickets before January 1, 2026, will still be honored at entry. Moving forward, all tickets will be digital.

​​​​​​​This transition reflects the Columbus Civic Center’s continued commitment to safety, convenience, and efficiency. Cashless transactions reduce waiting times, minimize contact, and create a more secure environment for fans and staff alike.