Thanksgiving Takeover 2024 on November 24, 2024

The Thanksgiving Takeover

Refund Process

Customers who purchased from ticketmaster.com will be provided a refund via their method of payment. Please allow 7 to 15 days for the refund.

Customers who purchased from a third-party ticketing provider other than ticketmaster.com, will have to reach out to that provider for refund instructions.

Customers who purchased with a debit/credit/tap pay at the Columbus Civic Center Box Office can begin receiving refunds on Wednesday 11/20/20 during our normal business hours from 10:00 AM to 6:00 PM. Please allow 5 to 7 business days for the refund to process.

Customers who purchased with cash, can begin receiving refunds on Monday, November 25, 2024, during our normal business hours from 10:00 AM to 6:00 PM.

All customers who purchased from the Columbus Civic Center Box Office will need to bring in their tickets, as well as the card that they purchased the tickets with, if a card was their method of payment. If they paid with cash, they will need to bring in the tickets.

Thank you.